Luxury Client Advisor & Brand Ambassador

Prada; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading luxury fashion brand in Greater London is seeking a Senior Client Advisor to enhance the luxury customer experience. This role emphasizes building lasting relationships with clients and promoting the brand philosophy. Candidates should have experience in luxury customer service, an understanding of fashion trends, and exceptional communication skills. The position requires exceeding sales targets and actively engaging with clients through various channels, including in-store and digital platforms.

Qualifications

• Similar experience within a luxury or premium brand.
• Strong knowledge of luxury fashion trends.
• Experience in client relationship management.

Responsibilities

• Create a welcoming environment with excellent service.
• Exceed individual sales targets and KPI goals.
• Capture customer data for personalized service.
• Resolve client complaints and ensure exceptional experiences.

Skills

Luxury customer service understanding

Excellent communication and interpersonal skills

Experience in building long-lasting client relationships

Ability to work in a team and independently

Fluent in English

Job description

A leading luxury fashion brand in Greater London is seeking a Senior Client Advisor to enhance the luxury customer experience. This role emphasizes building lasting relationships with clients and promoting the brand philosophy. Candidates should have experience in luxury customer service, an understanding of fashion trends, and exceptional communication skills. The position requires exceeding sales targets and actively engaging with clients through various channels, including in-store and digital platforms.