Luxury Auto Service Advisor | Premium Benefits & Training

Hawk Hiring LTD; Swindon; Sur place; GBP 30 000 - 44 000; Plein temps

Avantages offerts par ce poste

25 days holiday

Bank Holidays

Private Medical Insurance

Health Cash Plan

Life Assurance

Employee Assistance Programme

Enhanced family leave

Volunteering opportunities

Discounts platform

Parts & accessories discounts

On-site parking

Résumé du poste

Hawk Hiring LTD in Swindon is seeking a Service Advisor for our luxury automotive dealership. In this front-of-house role you’ll manage the customer journey from drop-off to handover, book services and liaise with the workshop to ensure a premium experience.

The ideal candidate will have automotive service advisory experience, strong communication, and organisational skills. A full UK driving licence is required; the role offers a competitive salary (£30,000–£43,500 OTE) and a range of benefits,

Qualifications

• Previous experience as a Service Advisor or Service Receptionist in the motor trade.
• Excellent communication and interpersonal skills with a natural ability to build trust and rapport.
• Strong organizational ability to thrive in a fast-paced retail environment.
• Solid understanding of automotive maintenance, vehicle health checks, and aftersales processes.
• Full UK Driving Licence.

Responsabilités

• Front-of-house customer reception and service scheduling.
• Book vehicle services and liaise with the workshop for updates.
• Provide customer progress updates and manage expectations.
• Upsell maintenance items and manage upsell opportunities.

Connaissances

Customer service

Communication

Sales/upselling

Front-of-house experience

Description du poste

Hawk Hiring LTD in Swindon is seeking a Service Advisor for our luxury automotive dealership. In this front-of-house role you’ll manage the customer journey from drop-off to handover, book services and liaise with the workshop to ensure a premium experience.

The ideal candidate will have automotive service advisory experience, strong communication, and organisational skills. A full UK driving licence is required; the role offers a competitive salary (£30,000–£43,500 OTE) and a range of benefits,