Frontline Service & Aftersales Advisor

Hawk Hiring LTD; Gravesend; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

30 days holiday + bank holidays

Company pension scheme

Life assurance

Discounts on MOTs, servicing & parts

Refer-a-friend scheme £1,000

Free on-site parking

Job summary

Hawk Hiring LTD in Gravesend is seeking a Service Advisor to join our dealership team. You will be the main point of contact for customers, manage workshop bookings, and advise on vehicle maintenance.

No automotive experience is required as full training is provided; a UK driving licence is required. The role offers a competitive salary, full-time hours, and clear progression within a busy, customer-focused environment.

Qualifications

• No automotive experience required—full training provided.
• Retail, hospitality or front-of-house customer service experience is advantageous.
• Full UK Driving Licence required.

Responsibilities

• Guide customers through the service journey and manage workshop bookings.
• Update vehicle statuses and ensure accurate administrative data entry.
• Upsell relevant automotive products where appropriate.

Skills

Organizational skills

Attention to detail

Computer systems

Job description

Hawk Hiring LTD in Gravesend is seeking a Service Advisor to join our dealership team. You will be the main point of contact for customers, manage workshop bookings, and advise on vehicle maintenance.

No automotive experience is required as full training is provided; a UK driving licence is required. The role offers a competitive salary, full-time hours, and clear progression within a busy, customer-focused environment.