Luxurious Events Assistant — Hospitality & Setup Expert

Hiddenwell; Burton upon Trent; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Spa Day on work anniversaries

Free daily staff meal

Free parking

Employee Assistance Program

Discounts on stays and spa days

Induction and training program

Job summary

Hiddenwell is hiring a Meeting & Events Assistant to help run weddings, conferences and private dining events at Hoar Cross Hall. You will set up spaces, greet guests, serve meals, maintain presentation standards and support multiple events with a friendly, proactive approach.

The role requires excellent customer service, teamwork and the ability to stay calm under pressure. Evening, weekend and bank holiday work is required; full training is provided.

Qualifications

• Hospitality or events experience is beneficial but not essential.
• Willingness to work evenings, weekends and bank holidays.
• Full-time role with 37.5 hours per week.

Responsibilities

• Set up meeting rooms and event spaces to high standards.
• Greet delegates and guests with a warm welcome.
• Serve refreshments and lunches during events.
• Maintain presentation standards across event areas.
• Assist with weddings, conferences and private dining events.
• Respond to guest requests to ensure an exceptional experience.
• Coordinate with Food & Beverage, Housekeeping and other departments.
• Ensure health, safety and food hygiene standards are observed.

Skills

Guest communication

Team player

Organised

Multi-tasking

Calm under pressure

Flexible hours

Job description

Hiddenwell is hiring a Meeting & Events Assistant to help run weddings, conferences and private dining events at Hoar Cross Hall. You will set up spaces, greet guests, serve meals, maintain presentation standards and support multiple events with a friendly, proactive approach.

The role requires excellent customer service, teamwork and the ability to stay calm under pressure. Evening, weekend and bank holiday work is required; full training is provided.