Meeting & Events Assistant

Hiddenwell; Burton upon Trent; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Spa Day on work anniversaries

Free daily staff meal

Free parking

Employee Assistance Program

Discounts on stays and spa days

Induction and training program

Job summary

Hiddenwell is hiring a Meeting & Events Assistant to help run weddings, conferences and private dining events at Hoar Cross Hall. You will set up spaces, greet guests, serve meals, maintain presentation standards and support multiple events with a friendly, proactive approach.

The role requires excellent customer service, teamwork and the ability to stay calm under pressure. Evening, weekend and bank holiday work is required; full training is provided.

Qualifications

• Hospitality or events experience is beneficial but not essential.
• Willingness to work evenings, weekends and bank holidays.
• Full-time role with 37.5 hours per week.

Responsibilities

• Set up meeting rooms and event spaces to high standards.
• Greet delegates and guests with a warm welcome.
• Serve refreshments and lunches during events.
• Maintain presentation standards across event areas.
• Assist with weddings, conferences and private dining events.
• Respond to guest requests to ensure an exceptional experience.
• Coordinate with Food & Beverage, Housekeeping and other departments.
• Ensure health, safety and food hygiene standards are observed.

Skills

Guest communication

Team player

Organised

Multi-tasking

Calm under pressure

Flexible hours

Job description

At Hoar Cross Hall, we believeevery event should be memorable. From elegant weddings and corporateconferences to private celebrations and special occasions, our Meetings &Events team delivers outstanding service that leaves a lasting impression.

We're looking for a friendly,enthusiastic and organised Meeting & Events Assistant to join our team. Ifyou enjoy working in a fast-paced environment, love interacting with people andtake pride in delivering exceptional customer service, we'd love to hear fromyou.

What you'll be doing

As a Meeting & EventsAssistant, you'll play an important role in ensuring every event runs smoothly.Your responsibilities will include:

• Setting up meeting rooms and event spaces to thehighest standards
• Greeting delegates and guests with a warm,professional welcome
• Serving refreshments, lunches and beveragesthroughout events
• Maintaining presentation standards across allmeeting and event areas
• Supporting weddings, conferences, private diningand other special events
• Responding promptly to guest requests and ensuringan exceptional experience
• Working closely with colleagues across Food &Beverage, Housekeeping and other departments to deliver seamless events
• Ensuring health, safety and food hygiene standardsare always maintained

What we're looking for

You'll be someone who:

• Is confident communicating with guests andcolleagues
• Works well as part of a team
• Is organised and able to manage multiple tasks
• Can remain calm under pressure in a busyenvironment
• Is flexible to work evenings, weekends and bankholidays as required
• Has previous hospitality or events experience wouldbe beneficial but isn't essential—we're happy to provide full training forthe right person

Additional Information

• Full-Time, 37.5 hours per week
• Working 5 out of 7 days per week
• Salary £12.71 per hour
• Right to Work in the UK: Applicants musthave the legal right to work in the UK at the time of application andthroughout their employment. Unfortunately, Hiddenwell is unable to offer visasponsorship, now or in the future, for this position.

What you'll receive

As part of the Hiddenwell family,you'll enjoy a range of fantastic benefits, including:

• Work in a picturesque, historic estate with a focuson luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at anyof our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across ourvenues
• Free Parking
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environmentwith loads of development opportunities

Why Hoar Cross Hall

Set within beautiful Staffordshirecountryside, Hoar Cross Hall is one of the UK's leading spa resorts, renownedfor luxury, exceptional hospitality and unforgettable guest experiences.Joining our team means becoming part of a business that values excellence,teamwork, integrity, respect and commitment in everything we do

If you're passionate abouthospitality and want to help create memorable experiences for every guest, we'dlove to hear from you.

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