Loss Prevention Advisor

TK MAXX; Cheltenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading off-price retailer in the United Kingdom is looking for a Loss Prevention Advisor. You will safeguard customers, associates, and assets by working collaboratively with store teams. Excelling in this role means being self-driven, engaging, and prepared to manage theft situations. Ideal candidates have experience in retail security and are committed to creating a positive shopping environment. In return, you'll receive competitive pay and a robust benefits package including training and support.

Benefits

Competitive Salary

Uniform Provided

Employee assistance program

Associate discount

Service awards

Qualifications

• Experience in dealing with Shrink and Crime Resolution in a retail security environment is ideal.
• Self-driven and focused on making a difference.
• Ability to educate store associates on Loss Prevention best practices.

Responsibilities

• Deliver effective conflict resolution to ensure loss awareness.
• Work closely with store teams to protect products and assets.
• Handle external theft situations professionally and safely.

Skills

Customer service orientation

Conflict resolution

Analytical skills

Engagement

Resilience

Job description

TJX is an exciting place to work and we count on our Associates to bring our business to life. Staying true to our open, collaborative culture and values of honesty, integrity, and treating each other with dignity and respect is a top priority for us. TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer.

Job Description

Could you be one of our Loss Prevention Advisors?

As the world's leading off-price clothing and homeware retailer, we're all about putting our customers first. With thousands of shops worldwide, we aim to provide a positive and memorable experience for all.

Working in Loss Prevention, you'll help to deliver our goal of keeping our customers, associates and assets safe. You will work closely with the store team to help protect our product and assets through investigations, analysis and feedback. Together you will aim to deliver effective conflict resolution and ensure loss awareness remains top priority through excellent coaching, validation, influence and support.

Expect a balance of customer-facing activity and working behind the scenes in our stores to carry out the role effectively.

You will also be jointly responsible for educating our store associates on the Loss Prevention agenda and best practices within our stores.

The role will require you to handle external theft situations professionally and safely. With this in mind, you'll need to be self-driven, engaging, resilient and focused to make a difference.

Experience in dealing with Shrink and Crime Resolution gained within a fast-paced retail security environment is ideal but not essential.

We will of course support you by providing the necessary technical training to be your best in this role. In return, you'll get an in-depth programme of training when you start.

Are we right for you?

We're all about helping you develop yourself. The skills you'll learn working within Loss Prevention will help you be at your best. Plus, you'll be surrounded by the support of our fun and caring team.

Also as a TJX Europe associate, you'll enjoy such things as:

• Competitive Salary


• Uniform Provided


• Comprehensive package of benefits to support your mental, physical and financial wellbeing such as access to an employee assistance program, associate discount and service awards

Join us, and you'll be a part of our thriving, growing European business filled with opportunities for growth and recognition. We're proud of our culture, we work hard, have lots of fun, and give back to many causes we care about.

If you are curious, enjoy helping people, and enjoy delving into the detail with a solution-focused approach, then this is role you won't just like but love.

As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future.

We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address

73 Clarendon Road

Location

EUR TK Maxx UK Regional 4 Office