Logistics Contract Manager

Strive Supply Chain LLP; England; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading logistics firm is seeking a Logistics Contract Manager to oversee a major client contract in Staffordshire. The role involves full budgetary responsibility, managing a small team, and ensuring compliance with SLAs and health & safety standards. The ideal candidate will have a proven track record in logistics operations, excellent communication skills, and experience with transport management systems. Join us to drive sustainable change in the client's operations.

Qualifications

• Proven track record in a similar position with an understanding of commercial contracts.
• Experience leading a team responsible for transport functions.
• Knowledge of logistics operations including HGV fleet and distribution.

Responsibilities

• Manage full budgetary responsibility for the customer’s contract.
• Drive development and lead the contract through required changes.
• Ensure client SLAs are met and operational issues escalated appropriately.
• Manage relationship with sub-contractors and oversee operational compliance.

Skills

Commercial contracts understanding

Transport regulations knowledge

Excellent communication skills

Experience with transport management systems (TMS)

Risk identification and mitigation

Tools

ERP platforms

Job description

Many thanks for your application. Once received I will review & reply as soon as possible.

Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.

Our client is a leading 3PL, with an envied client base and turnover exceeding £25million. Due to a period of growth, they now require a Logistics Contract Manager to manage an established client at their site in Staffordshire.

As Logistics Contract Manager you will become a key member of the Distribution & Operations team, responsible for delivering key projects to drive sustainable and progressive change into the customer’s operation.

Key Responsibilities

• Full budgetary responsibility for the customer’s contract
• Full management of the open book commercial model
• Creation and agreement of weekly cost report and oversee correct, timely and accurate invoicing to the client
• Drive development and lead the contract through change required in-line with agreed strategy with the client
• Ensure the contract is planned & controlled in a proactive, constructive and progressive manner
• Develop, execute and delver strategic cost-saving initiatives
• Responsibility for all transport functions within the customer’s site
• Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets
• Manage the contract operation, directly, both daily, weekly (tactical) and on a long-term basis (strategic)
• Manage the relationship with all sub-contractors employed on the contract
• Deal with all escalated operational issues
• xUnderstand the key drivers of the operation, managing accurate and meaningful KPI’s which in-turn ensure the productivity and profitability
• Act as the key on-site contact for the client ensuring that all SLAs are met and that additional requirements are addressed
• Maintain a high level of Health & Safety compliance and quality standards, in-line with business requirements and relevant legislation
• Oversee the maintenance and compliance of the fleet assigned to the contract
• Responsibility for the creation and maintenance of all SOPs to provide robust systems and processes

Ideal Person for the role of Transport Controller

• A proven track record that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs.
• The ability to identify and mitigate contractual risk (e.g., service penalties or indemnities).
• Knowledge of transport regulations and logistics contract law.
• Someone who has experience or working as a partner with a customer on their own site and leading a team that is responsible for all transport functions within the customer’s site.
• Excellent communication skills with the ability to effectively interact with various stakeholders to develop, execute and deliver strategic cost-saving initiatives.
• An in-depth knowledge of logistics operations (HGV fleet, warehousing, and distribution).
• Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long-term basis.
• You must be competent with transport management systems (TMS), fleet tracking and ERP platforms.

This is a fantastic opportunity – we look forward to your application