Locality Information Lead

NORFOLK AND SUFFOLK NHS FOUNDATION TRUST; Norwich; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization seeks a Locality Information Lead in Norwich, responsible for enhancing performance reporting and data quality. This role involves collaborating on initiatives, supporting data-driven decision-making, and delivering training to improve service excellence. The ideal candidate should possess strong analytical skills and experience in performance reporting to facilitate informed decisions across the Trust.

Qualifications

• Proven experience in performance reporting and data quality management.
• Ability to analyse and interpret complex data effectively.
• Experience in delivering training in data interpretation.

Responsibilities

• Support performance and data quality initiatives within the Locality.
• Analyse performance data and propose reporting solutions.
• Contribute to performance plans and business cases development.
• Collaborate on Trustwide projects and national data submissions.
• Provide performance reports to senior management.

Skills

Analytical skills

Data quality management

Performance reporting

Communication skills

Tools

Trust Business Intelligence Tools

Job description

Overview

The Locality Information Lead plays a pivotal role within the Corporate Performance and Insights Team, acting as a link to a designated Locality Leadership Team. This role is responsible for driving and sustaining improvements in performance reporting, data quality, and information management across the Trust. Working collaboratively with colleagues in Contracts, Information, and Business Intelligence, the post holder supports the delivery of both local and national performance initiatives. The role demands a proactive, analytical, and communicative individual who can translate complex data into actionable insights, enabling informed decision-making and continuous improvement across services.

Responsibilities

• Support the Locality with performance and data quality advice, training, and improvement initiatives.
• Analyse and evaluate performance data using Trust Business Intelligence Tools, proposing tailored reporting solutions.
• Contribute to the development of performance plans, trajectories, and business cases to meet contractual and KPI requirements.
• Collaborate on Trustwide projects, including dashboard design, national data submissions, and SNOMED code implementation.
• Provide ad-hoc performance reports and statistical analysis to senior managers to support strategic planning.
• Promote a culture of continuous improvement, data-driven decision-making, and service excellence.
• Ensure compliance with national targets, data quality standards, and contractual obligations such as CQUIN and SDIPs.
• Deliver training and support to services to build confidence in using Trust systems and interpreting performance data.
• Work autonomously within agreed parameters, attending meetings and contributing to strategic discussions as required.