Liz Earle - Customer Advisor

Boots Opticians; Liverpool; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is looking for a Liz Earle Customer Advisor in Liverpool. The role involves providing personalized beauty consultations and engaging with customers to meet sales targets. Applicants should have a passion for skincare and be able to work both independently and as part of a team. Flexible working options may be discussed. Competitive hourly rate and benefits offered.

Benefits

Employee discount up to 75%

Discretionary team bonus scheme

Generous holiday allowance

Personal Pension Scheme

Qualifications

• Ability to build relationships with customers.
• Comfortable working independently and in teams.
• Genuine interest in skincare and beauty trends.

Responsibilities

• Engage with customers and provide beauty consultations.
• Meet sales targets and inform customers about promotions.
• Complete a 12-month Skin School development programme.

Skills

Customer empathy

Sales target achievement

Basic skincare knowledge

Job description

Overview

The hourly rate for this role is £12.98 - £13.81 depending on location. Being a Liz Earle Customer Advisor is an exciting role where you’ll help customers by advising them about their skincare and beauty needs. With a strong heritage, love for natural beauty and focus on the customer experience, this is your chance to be part of something truly special.

At Liz Earle, we live and breathe our Precious Recipe We Care More, We Never Settle, We Are One Team. From our humble beginnings on the Isle of Wight, our values and ethos are the same today as day one. There’s never been a more exciting time to join us.

About the role

Find out from Clare what a typical day as a Liz Earle advisor looks like by watching the video at the bottom of this page. From engaging with customers to providing personalised beauty consultations, Clare’s day is filled with helping people feel confident and beautiful in their own skin.

You will be based on our Liz Earle counter in store and report into the Counter Manager. Your main responsibilities will be to:

• Build great relationships with our customers and your colleagues
• Provide personalised consultations and skin services
• Meet your sales targets and tell customers about our Liz Earle offers and in-store promotions
• Complete our award-winning 12-month Skin School development programme
• Ensure your counter is beautifully presented to showcase the range of Liz Earle products

What you’ll need to have

We are looking for people who:

• Welcome each customer and treat everyone with empathy and understanding
• Enjoy meeting sales targets and playing their part to deliver great team performance
• Love to learn and keep up to date with the latest skincare trends
• Are comfortable working both on their own and within a team
• Desire to be a proud brand ambassador for Liz Earle and help our customers find the best products for their needs

It would be great if you also have

• Previous experience working with customers
• Experience using skincare products on customers

Our benefits

• Liz Earle Employee discount of up to 75%
• Store discount (e.g., Boots or John Lewis)
• Quarterly Liz Earle Goody Box
• Discretionary team bonus scheme
• Become a certified skin expert with our CIBTAC certification
• Generous holiday allowance that increases with length of service
• Personal Pension Scheme

We have a great range of benefits that go beyond salary and offer flexibility to suit you.

Who we are

Five iconic brands make up No7 Beauty Company – No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in creating the best in beauty for everyone, with a reputation for scientific innovation, proven results, environmental sustainability and social responsibility.

We are an equal opportunity employer. We empower you to be your authentic self, with a culture where diversity, equity and inclusion are at the center of everything we do.

Join us and together we can achieve more. Find out more here.

What’s next?

If this sounds like the perfect role for you, we look forward to receiving your application. If successful, you will be invited to attend an in-store interview within the next 14 days.

We are always open to discussing possible flexible working options, including job shares and reduced hours. We can provide reasonable adjustments during the application and interview process to help you be at your best.

Information about the role

We are recruiting Liz Earle Customer Advisor for our Liverpool New Mersey RP store. Basic hours are 15 hours per week, with 3 days of work (Monday to Sunday). Shifts may include AM, PM and evenings between 9am and 7pm and may include weekends. Anticipated shift patterns will be discussed at interview.

Business Area: Retail

Function: No7, Retail, Store Colleagues

Hours per week: 15

Location: Liverpool

Store: 6478 - LIVERPOOL

Address: Unit 9 New Mersey R/Park, Speke Road, Speke, Liverpool

EEO statement: We are an equal opportunity employer. Diversity, equity and inclusion are at the center of everything we do.