Linen Porter

DoubleTree by Hilton Edinburgh Airport; Newbridge; On-site; GBP 10,000 - 40,000; Part time

Job summary

A hospitality group is seeking a Linen Porter for a part-time position at their Newbridge location. The role involves maintaining linen control, assisting guests, and ensuring all security protocols are followed. Ideal candidates should have excellent communication skills and a positive attitude. This position offers a competitive salary with various benefits, including cash incentives and personal development opportunities. Join a team where your positive demeanor ensures guest satisfaction.

Benefits

Cash incentives for referrals

Meals provided during shifts

Discounted hotel stays

Personal development opportunities

Annual holiday entitlements

Qualifications

• Passionate and willingness to learn.
• Enjoys working as part of a team and independently.
• Good communication and excellent grooming standards.

Responsibilities

• Maintain linen control report and record any linen abuse.
• Ensure that all linen is counted correctly and identify differences.
• Assist and be courteous to guests displaying good customer care.

Skills

Good communication

Positive attitude

Teamwork

Customer care

Job description

Job Ref: AM15057 Branch: Doubletree by Hilton Edinburgh Airport Location: Doubletree by Hilton Edinburgh Airport, Edinburgh Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Part Time Shift pattern: Morning shifts Hours per week: 32 Posted date: 22/12/2025 Closing date: 14/02/2026

Overview

Doubletree by Hilton Edinburgh Airport is hiring a Linen Porter for a part-time position, with a competitive salary and permanent contract. The role requires morning shifts and a total of 32 hours per week.

Responsibilities

• Linen Porter you will maintain linen control report and record any linen abuse.
• Work to daily working schedules.
• Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
• Maintain security of linen room keys and the linen room whilst on duty.
• Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
• To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
• To ensure that all security checks are carried out in the evening before leaving your shift, thus ALL linen chutes & linen stock cupboards are closed and locked for the complete building.
• Assist and be courteous to guests and display good customer care and social skills.
• Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
• Work in co-operation with any staff and management.
• Attend hotel and departmental training sessions whenever instructed.
• Work within all Health & Safety requirements.

Qualifications

• Passionate and willingness to learn.
• Positive attitude and someone who makes our guests smile.
• Genuinely friendly and caring.
• Enjoys working as part of a team and independently.
• Ambitious and hard working.
• Good communication and excellent grooming standards.
• Ability to work morning, afternoon/evening, and weekends.
• Deliver exceptional customer experiences all the time.
• Is the Linen Porter role for you? Do you have the skill set and experience to take on this role? Then what’s stopping you?

Benefits

• £250, up to £1000 cash incentives when referring a friend to join our team – T&C’s apply.
• Long service recognition: cash bonus and free overnight hotel stays for services from 2 years and up.
• Meals provided whilst on shift.
• Sales incentives and initiative rewards.
• Discounted / Free use of leisure facilities – “Hotel specific.”
• Free Car Parking – “Hotel specific.”
• Stays in our hotels at discounted prices.
• Even free stays in our hotels as one of our rewards & recognition incentives.
• Opportunities for personal development within the Hotel Group Brand Portfolio.
• Fully funded apprenticeships – T&C’s apply.
• Annual holidays entitlements inclusive of bank holidays.
• Opportunity to buy additional holiday entitlements.
• Pension enrolment.