Linen Assistant

Hoar Cross Hall; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury spa resort in Staffordshire is seeking a Linen Porter to manage the bed linen, towels, and robes within the housekeeping department. The role involves ensuring high standards of cleanliness and reporting discrepancies in linen stock. Successful candidates should be detail-oriented and flexible with their working hours, as they will need to adapt to the operational needs of the resort. Join a team dedicated to creating exceptional guest experiences in a beautiful historic estate.

Benefits

Competitive Rate of Pay

Complimentary use of the leisure and spa facilities

Free meal from our staff canteen

Complimentary Spa Day at Eden Hall on work anniversaries

Employee Benefits Program

Free Parking

Refer-a-Friend scheme

Discount on overnight stays and spa days

30% discount on food and drink

Excellent Induction and training programme

Opportunities for professional development and career advancement

Qualifications

• Ability to manage bed linen, towels, and robes efficiently.
• Strong attention to detail and cleanliness.
• Flexibility to work various shifts as needed.

Responsibilities

• Manage the workflow of bed linen, towels, and robes.
• Report any discrepancies in linen stock to Line Manager.
• Ensure cleanliness of corridors and storage areas.

Job description

Linen Porter

Location: Hoar Cross Hall, Staffordshire

The Role

The role of the Linen Porter is to be responsible for the management of bed linen, towels, and robes within the housekeeping department, to ensure high standards of cleanliness and guest satisfaction.

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we’re committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

Role Specification

• Removing all housekeeping trolleys from cupboards and place them on corridors.
• Removing all linen trolleys from cupboards and position them in designated areas on corridors.
• Stripping all linen, towels, and robes from departure bedrooms.
• Handling dirty linen and separate them into respective cages for washing.
• Restocking clean linen and report any discrepancies to your Line Manager.
• Ensuring cupboards are always stocked with adequate linen for use throughout the day.
• Ensuring all corridors are clear of dirty linen, linen trolleys, dirty glassware, trays, and bottles.
• Reporting any issues in bedrooms to your Line Manager.

Shift Patterns

• 40 hours per week
• 5 days out of 7 per week
• Typical shift pattern: 8am – 4.30pm
• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business.

Why Join Us

• Work in a stunning, historic estate with a commitment to excellence in hospitality
• Competitive Rate of Pay
• Complimentary use of the leisure and spa facilities
• Free meal from our staff canteen
• Complimentary Spa Day at Eden Hall on work anniversaries
• Employee Benefits Program
• Free Parking
• Refer-a-Friend scheme
• Discount on overnight stays and spa days
• 30% discount on food and drink
• Excellent Induction and training programme
• Opportunities for professional development and career advancement

People say you can’t choose your family, well we choose you to be part of ours.