Linen Assistant

Hoar Cross Hall - Housekeeping: Hotel; Burton upon Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury hotel spa is looking for a Linen Porter to manage bed linen, towels, and robes in the housekeeping department. The role involves ensuring high cleanliness standards and guest satisfaction. Candidates will work 40 hours per week, with a flexible schedule, and receive competitive pay along with various employee benefits including complimentary use of leisure facilities and professional development opportunities. Join a team committed to excellence in hospitality!

Benefits

Complimentary use of leisure and spa facilities

Free meal from staff canteen

Employee Benefits Program

Discount on overnight stays and spa days

30% discount on food and drink

Qualifications

• Ability to handle laundry efficiently and maintain cleanliness.
• Must work as part of a team with a positive attitude.
• Must have good organizational skills to manage linen effectively.

Responsibilities

• Manage bed linen, towels, and robes in the housekeeping department.
• Remove all housekeeping and linen trolleys from cupboards.
• Ensure all corridors are clear of dirty linen and trolleys.

Skills

Teamwork

Attention to Detail

Time Management

Job description

Linen Porter

Location: Hoar Cross Hall, Staffordshire

The Role

The role of the Linen Porter is to be responsible for the management of bed linen, towels, and robes within the housekeeping department, to ensure high standards of cleanliness and guest satisfaction.

About Us

Nestled in the heart of Staffordshire, Hoar Cross Hall combines the elegance of a stately home with the indulgence of a luxury spa resort. Offering an unrivalled guest experience, our estate boasts exquisite dining venues, expansive gardens, and a world-class spa. At Hoar Cross Hall, we're committed to delivering exceptional service and creating unforgettable memories for our guests.

Here at Hoar Cross Hall our aim is to treat our guests as a friend of the family and to create positive memorable experiences during their stay or visit to the Hall and Spa.

Our purpose is to hire people with passion and positivity. We train you for skill, nurture you to grow and achieve your goals….

Role Specification

• Removing all housekeeping trolleys from cupboards and place them on corridors.
• Removing all linen trolleys from cupboards and position them in designated areas on corridors.
• Stripping all linen, towels, and robes from departure bedrooms.
• Handling dirty linen and separate them into respective cages for washing.
• Restocking clean linen and report any discrepancies to your Line Manager.
• Ensuring cupboards are always stocked with adequate linen for use throughout the day.
• Ensuring all corridors are clear of dirty linen, linen trolleys, dirty glassware, trays, and bottles.
• Reporting any issues in bedrooms to your Line Manager.

Shift Patterns

• 40 hours per week
• 5 days out of 7 per week
• Typical shift pattern: 8am – 4.30pm
• Note: Full flexibility is key as you will be expected to work as and when necessary to meet the needs of the team and the business

Why Join Us

• Work in a stunning, historic estate with a commitment to excellence in hospitality
• Competitive Rate of Pay
• Complimentary use of the leisure and spa facilities
• Free meal from our staff canteen
• Complimentary Spa Day at Eden Hall on work anniversaries
• Employee Benefits Program
• Free ParkingRefer-a-Friend scheme
• Discount on overnight stays and spa days
• 30% discount on food and drink
• Excellent Induction and training programme
• Opportunities for professional development and career advancement

People say you can’t choose your family, well we choose you to be part of ours.