Life Claims Assessor - Empathetic & End-to-End

Aviva; Cutthorpe; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance company in England is seeking a Protection Specialist Claims Assessor to join their team. The role involves assessing life claims with a focus on customer support and empathy. Candidates should have experience in managing claims end-to-end and strong communication skills. The company offers a competitive salary, great benefits, and is committed to inclusivity. Join a supportive team where your contributions can make a real difference.

Benefits

Competitive salary

Bonus opportunity up to 8%

Generous pension scheme

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Employee discounts

Free Aviva shares annually

Parental and carer's leave

Flexible benefits

Qualifications

• Experience assessing life insurance claims including terminal and critical illness.
• Knowledge of legal aspects supporting claims management.
• Strong communication skills in supporting vulnerable customers.

Responsibilities

• Assess life, terminal illness, and critical illness claims.
• Support customers through the claims journey with empathy.
• Manage a portfolio of claims and communicate with brokers.

Skills

Experience assessing life-related products

Knowledge of legal aspects like probate and CIDRA rules

Experience managing claims end-to-end

Strong communication skills

Confidence in decision-making

Job description

A leading insurance company in England is seeking a Protection Specialist Claims Assessor to join their team. The role involves assessing life claims with a focus on customer support and empathy. Candidates should have experience in managing claims end-to-end and strong communication skills. The company offers a competitive salary, great benefits, and is committed to inclusivity. Join a supportive team where your contributions can make a real difference.