Library Assistant

Calderdale Council; Hebden Bridge; On-site; GBP 20,000 - 30,000; Full time

Job summary

A local council in England is seeking an individual to deliver quality library services across multiple locations. The role involves engaging with the community through digital services, managing computer systems, and providing a warm welcome to patrons. Applicants should have experience in customer service and a good general level of education. This is an excellent opportunity to support residents and participate in promoting library services during challenging economic times.

Qualifications

• Experience working with the public in a library or customer service environment.
• Literate and numerate with a basic educational background.
• Familiarity with using computerised systems and online services.

Responsibilities

• Deliver quality library services across Calderdale’s libraries.
• Engage the community through digital services and lifelong learning.
• Manage computerised systems and assist customers with digital resources.
• Participate in promotional activities for libraries.

Skills

Public interaction

Customer service

Digital literacy

Education

Good general level of education

Job description

Post Ref: CC673

Closing Date – Tuesday 6th January 2026

Interview Date – Monday 19th January 2026

We may utilise digital interview methods.

Vision

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

Responsibilities

• Deliver quality library services as the key front‑line post across Calderdale’s 12 libraries.
• Engage the community through digital services, social experiences, lifelong learning, and a warm welcome for everyone.
• Support the Warm Welcome scheme, helping residents with the cost‑of‑living crisis.
• Manage computerised systems, public computer facilities, Wi‑Fi, wireless printing, scanning and digital books – assisting customers to use these resources.
• Work flexibly across sites, including lone working, key holding, building responsibilities and cash management.
• Participate in promotional activities to keep libraries relevant to local communities.

Qualifications & Experience

• Experience working with the public in a library or customer service environment (paid or voluntary).
• Literate and numerate, with a good general level of education.
• Experience of working with computerised systems and of using online services.

For an informal discussion about these posts and timetables, please contact
[e-mail] or visit our website.