Lettings Negotiator

The People Pod; Greater London; On-site; GBP 37,000 - 43,000; Full time

Job summary

A leading residential property firm is seeking a Lettings Negotiator to join their team in Greater London. This role offers a competitive salary up to £27,000 and OTE over £40,000, along with an uncapped commission structure. Responsibilities include managing enquiries, conducting viewings, and providing excellent customer service. Ideal candidates will have experience in residential lettings, strong communication skills, and attention to detail. This position provides opportunities for professional growth within a supportive company culture.

Benefits

Clear progression path

Uncapped commission

Exposure to operational aspects

Qualifications

• Previous experience in residential lettings, ideally in a busy environment.
• Strong understanding of the rental process and regulatory requirements.
• Confident working independently and within a team.

Responsibilities

• Managing enquiries, arranging and conducting viewings.
• Support marketing, listing and advertising of available units.
• Providing exceptional customer service to prospective residents.

Skills

Communication Skills

Organisational Skills

Attention to Detail

IT Proficiency

Education

ARLA Level 2 (or equivalent)

Tools

CRM Software

Job description

Lettings Negotiator

We're working with one of the country's best residential developers and operators, offering a great opportunity for a confident and driven Lettings Negotiator looking to join a professional, well-structured team. If you thrive in a fast-paced environment, enjoy delivering excellent service, and want to build your career with a reputable business, this is a strong next step.

You’ll be part of a well‑supported team focused on service, compliance, and efficiency, with access to high‑quality rental stock and modern developments.

Why this opportunity stands out:

• Competitive basic salary up to 27,000, with OTE over £40,000 (and we can prove it!)
• Uncapped commission structure with strong stock availability and thousands being constructed too
• Let modern, high‑quality homes in well‑managed developments
• Clear progression path, internal development is strongly encouraged
• Exposure to wider operational aspects of the rental cycle
• Work alongside experienced property and resident services teams
• Opportunity to support social media, marketing and local lead generation
• A company culture focused on professionalism, quality and long‑term success

Key responsibilities include:

• Managing enquiries, arranging and conducting viewings
• Qualifying applicants in line with internal guidelines
• Supporting marketing, listing and advertising of available units
• Providing exceptional customer service to prospective residents
• Ensuring compliance and accurate documentation throughout the process
• Monitoring competitor activity and local market trends
• Maintaining CRM and lettings systems with accurate information

What we're looking for:

• Previous experience in residential lettings, ideally in a busy environment
• Strong understanding of the rental process and regulatory requirements
• ARLA Level 2 (or equivalent) desirable
• Excellent communication and organisational skills
• Confident working independently and within a team
• High attention to detail and ability to manage multiple tasks
• Good IT proficiency and familiarity with lettings or CRM software
• Full UK driving licence preferred but not essential

This is an excellent opportunity for a motivated Lettings Negotiator to earn well, build experience, and grow within a respected and expanding business.