Lettings Coordinator

Additional Resources; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established property management firm in the United Kingdom is seeking a Lettings Coordinator to provide essential administrative support to the property management team. The ideal candidate will have experience in a similar role, excellent customer service skills, and proficiency in Microsoft Office. This position offers a competitive salary along with a hybrid working arrangement, supporting professional development within the property management sector.

Benefits

Competitive Salary

Hybrid working arrangement

Health and wellbeing programme

Supportive working culture

Qualifications

• Previously worked in a similar role as a Property Coordinator or Lettings Coordinator.
• Excellent customer service approach with a friendly, professional manner.
• Highly organized and self-motivated, able to thrive in a fast-paced environment.

Responsibilities

• Deliver comprehensive administrative support to property managers.
• Act as the first point of contact for resident and client enquiries.
• Liaise with contractors to arrange site visits and follow up on completed works.

Skills

Customer service skills

Microsoft Office proficiency

Organizational skills

Team player

Job description

An opportunity has arisen for a Lettings Coordinator to join a well‑established property management firm specialising in real estate and asset management services providing tailored solutions for residential, commercial, and mixed‑use developments.

As a Lettings Coordinator, you will be providing essential administrative and coordination support to the property management team, ensuring the smooth operation of day‑to‑day estate management functions.

Responsibilities

• Deliver comprehensive administrative support to property managers in a fast‑paced environment
• Act as the first point of contact for resident and client enquiries
• Issue and manage purchase orders for maintenance and compliance‑related works
• Liaise with contractors to arrange site visits, coordinate access, and follow up on completed works
• Maintain accurate records of maintenance, risk assessments, and property documentation
• Update property portals with approved notices and communications
• Monitor central email inboxes, ensuring timely responses and delegation of queries
• Produce and distribute client reports in line with set deadlines

Qualifications

• Previously worked in a similar role (Property Coordinator, Lettings Coordinator, Tenancy Administrator, etc.)
• Excellent customer service approach with a friendly, professional manner
• Competence in Microsoft Office applications, particularly Word and Excel
• Highly organised and self‑motivated, able to thrive in a fast‑paced environment
• Comfortable managing a busy workload and meeting deadlines under pressure
• A strong team player who will fit right into our friendly, supportive culture

Benefits

• Competitive Salary
• Hybrid working arrangement (three days in office, two days working from home)
• Health and wellbeing programme
• Supportive working culture within a professional team environment

This is an excellent opportunity to join a growing organisation and develop your career within property management.

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