Lettings Co-ordinator: Flexible Housing Admin & Support

A2Dominion Housing Group Ltd; Oxford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A not-for-profit housing association seeks a Lettings Co-ordinator in Oxford to efficiently manage the lettings process. The role includes guiding tenants, maintaining property listings, and providing administrative support. Ideal candidates should be GCSE-qualified in Maths and English, with customer service experience and strong IT skills. Benefits include flexible working arrangements, holiday entitlement, and contributory pension. Join a team dedicated to creating homes that communities love.

Benefits

25 days' holiday

Up to 8% contributory pension

Flexible working

Generous health and lifestyle benefits allowance

Qualifications

• Educated to GCSE level (or equivalent) in Maths and English (Grades A*-C).
• Professional qualification in lettings or housing, or willingness to work towards one.
• Experience in a customer-focused environment, ideally within housing or a similar sector.
• Knowledge of the Private Rented Sector.
• Strong IT skills, including proficiency in Word and Excel.
• Excellent communication and interpersonal skills, both written and verbal.

Responsibilities

• Act as the first point of contact for potential tenants.
• Manage the administration of the lettings cycle.
• Support tenants through the sign-up process.
• Keep property listings up to date on various portals.

Skills

Customer service experience

Strong IT skills

Excellent communication

Analytical skills

Proactive improvement

Education

GCSE in Maths and English (or equivalent)

Professional qualification in lettings or housing

Tools

Word

Excel

Job description

A not-for-profit housing association seeks a Lettings Co-ordinator in Oxford to efficiently manage the lettings process. The role includes guiding tenants, maintaining property listings, and providing administrative support. Ideal candidates should be GCSE-qualified in Maths and English, with customer service experience and strong IT skills. Benefits include flexible working arrangements, holiday entitlement, and contributory pension. Join a team dedicated to creating homes that communities love.