Leisure Club Front Desk Host — Welcome Guests & Bookings

Village Hotel - Sheffield; Sheffield; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Gym Membership

Hotel Stays

Food & Drink discounts

Friends & Family discounts

Retail & Lifestyle discounts

Employee Support

Résumé du poste

Village Hotel - Sheffield is opening a brand-new leisure hotel in Sheffield, with onboarding in January 2027 before doors open in Early February 2027.

As Leisure Receptionist, you are the face of the club, delivering a warm welcome, handling bookings, and guiding guests with knowledge of our facilities and opening times. You will uphold high standards, ensure secure entry, and contribute to a memorable guest experience.

Responsabilités

• The Ultimate Welcome: Delivering a warm, friendly greeting on arrival and ensuring expectations are met at every single opportunity.
• Smooth Operations: Running the desk efficiently, recording all booking details accurately, and ensuring only bona fide members and guests gain entry to the club.
• Immaculate Standards: Keeping the reception area clean and ready to welcome people, while maintaining impeccable personal presentation at all times.
• Knowing Your Stuff: Mastering product knowledge across the whole hotel, assisting with promotions, and giving great advice on facilities and opening times.
• Safe & Secure: Adhering to cash handling, security, and emergency procedures, plus Health & Safety obligations and Licensing Laws.

Description du poste

Village Hotel - Sheffield is opening a brand-new leisure hotel in Sheffield, with onboarding in January 2027 before doors open in Early February 2027.

As Leisure Receptionist, you are the face of the club, delivering a warm welcome, handling bookings, and guiding guests with knowledge of our facilities and opening times. You will uphold high standards, ensure secure entry, and contribute to a memorable guest experience.