Guest Welcome Lead – Leisure Club

Village Hotels - Aberdeen; Aberdeen City; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Gym Membership: 2 x complimentary gym

Hotel Stays: Rooms from £20 across 35/

Food & Drink: 50% off for you and up12

Friends & Family: 25% off F&B

Retail & Lifestyle: Village app brand-

Support: 24/7 Mental Health support

Job summary

Village Hotels - Aberdeen is seeking a Leisure Receptionist to provide a warm welcome to members and guests, manage bookings, resolve queries, and be the face of the club. You’ll handle reception duties, upsell where appropriate, and help ensure a smooth operation of the leisure desk.

Strong communication and a friendly, energetic attitude are valued, with training and support provided. Join a team that values personality and guest experience.

Qualifications

• Friendly, positive attitude and energy.
• Willing to work as part of a busy team.

Responsibilities

• Deliver a warm, friendly welcome on arrival and handle bookings and queries.
• Run the reception desk efficiently and ensure only bona fide members and guests gain entry to the club.
• Keep the reception area clean and presentable at all times.
• Master product knowledge across the hotel and advise on facilities and opening times.
• Adhere to cash handling, security and health and safety obligations.

Job description

Village Hotels - Aberdeen is seeking a Leisure Receptionist to provide a warm welcome to members and guests, manage bookings, resolve queries, and be the face of the club. You’ll handle reception duties, upsell where appropriate, and help ensure a smooth operation of the leisure desk.

Strong communication and a friendly, energetic attitude are valued, with training and support provided. Join a team that values personality and guest experience.