Front Desk Lead – Pre-Opening at New Sheffield Hotel

Village Hotels; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink

Friends & Family

Retail & Lifestyle

24/7 Mental Health support

Job summary

Village Hotels is opening a brand-new Village Hotel Sheffield and seeks an energetic, hands-on Assistant Host Manager to be the operational heartbeat of our front-of-house from day one. You will not inherit old systems; you will build the front desk culture with the Host Manager, serve as Duty Manager, and own the lobby to ensure warm, seamless service from first contact to checkout.

Starting January, you will onboard and train the brand-new Host Team, get hands-on with our tech, and lead daily

Qualifications

• Previous supervisory or front‑of‑house leadership experience is ideal.

Responsibilities

• You will be the operational heartbeat of the front-of-house team from day zero, translating strategy into seamless shift delivery.
• You will step up as Duty Manager, own the lobby floor, and ensure guest touchpoints deliver warmth and effortless service.
• You will onboard and train the brand-new Host Team, lead daily practice runs, and set up check-in technology.

Skills

Leadership

Front-of-house

Team management

Job description

Village Hotels is opening a brand-new Village Hotel Sheffield and seeks an energetic, hands-on Assistant Host Manager to be the operational heartbeat of our front-of-house from day one. You will not inherit old systems; you will build the front desk culture with the Host Manager, serve as Duty Manager, and own the lobby to ensure warm, seamless service from first contact to checkout.

Starting January, you will onboard and train the brand-new Host Team, get hands-on with our tech, and lead daily