Front Desk & Lobby Lead — Brand New Hotel Opening

Village Hotels; Sheffield; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink Discounts

Friends & Family discounts

Retail & Lifestyle discounts

Employee Assistance Programme

Job summary

Village Hotel Sheffield is opening brand-new, and we are seeking an exceptional Host Manager to own front-of-house and lobby experience from day zero. You will join in January to train your team, test systems, and set the tone for unforgettable guest experiences.

You will lead pre-opening setup, drive commercial standards, and deliver a warm, efficient arrivals process that blends technology with human connection, turning guests into lifelong Village fans.

Qualifications

• Previous front-of-house leadership experience is essential.

Responsibilities

• You are not inheriting someone else’s tired systems or inherited problems. You are building this guest journey from scratch. You are the ultimate mood-setter, transforming our lobby into a vibrant, welcoming hub.

Job description

Village Hotel Sheffield is opening brand-new, and we are seeking an exceptional Host Manager to own front-of-house and lobby experience from day zero. You will join in January to train your team, test systems, and set the tone for unforgettable guest experiences.

You will lead pre-opening setup, drive commercial standards, and deliver a warm, efficient arrivals process that blends technology with human connection, turning guests into lifelong Village fans.