Leisure Centre Duty Manager - Lead Operations & Guest Service

Harlow Leisurezone; Harlow; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leisure centre in Harlow is seeking a proactive Duty Manager to ensure the smooth running of operations while delivering first-class service to customers. Candidates should possess strong leadership and customer service skills, with experience in a customer-facing role being essential. This full-time position offers a competitive salary and excellent benefits, including a full membership to the centre and a pension plan. Full training will be provided, creating an opportunity to thrive in a welcoming team environment.

Benefits

Competitive Salary

Full Gold Membership of the Centre

Pension

Qualifications

• Previous experience in a customer-facing role is essential.
• Ability to plan and co-ordinate effectively.
• Strong leadership skills needed.

Responsibilities

• Providing an efficient and effective front-of-house operation.
• Managing staff performance and development.

Skills

Leadership skills

Customer service

Communication skills

Job description

A leisure centre in Harlow is seeking a proactive Duty Manager to ensure the smooth running of operations while delivering first-class service to customers. Candidates should possess strong leadership and customer service skills, with experience in a customer-facing role being essential. This full-time position offers a competitive salary and excellent benefits, including a full membership to the centre and a pension plan. Full training will be provided, creating an opportunity to thrive in a welcoming team environment.