Leasehold Finance Officer

London Borough of Hounslow; Hounslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government council in Hounslow is seeking an experienced Leasehold Finance Officer to manage service charge calculations and provide accountancy support. The ideal candidate will have strong financial analysis skills and expertise in Excel. This role involves collaboration with various teams to enhance service delivery and respond effectively to leaseholders' inquiries. The position offers a dynamic work environment in a council committed to excellent service.

Qualifications

• Qualified or part qualified AAT or a CCAB or relevant work experience.
• Skilled in financial analysis, forecasting, and reporting.
• Proficient in Excel and financial IT systems.
• Able to communicate complex financial information clearly to non-financial audiences.
• A proactive team player with strong interpersonal and organisational skills.

Responsibilities

• Calculate annual service charges for leaseholders.
• Collaborate with teams to improve information quality.
• Respond to queries and challenges from leaseholders.
• Produce financial reports for senior managers and service departments.

Skills

Financial analysis

Forecasting

Excel proficiency

Interpersonal skills

Organisational skills

Education

Qualified or part qualified AAT or CCAB

Tools

Financial IT systems

Job description

About Us

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About Our Commitment To Diversity And Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”. It\'s about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There’s space for you to tell us what you need within our application form.

Our Benefits

About The Role

This is an exciting opportunity to join our Leasehold Services Team as a Leasehold Finance Officer. Your primary focus will be the calculation of the annual service charges ensuring that the Council is able to fully recover the costs of the services provided to our leaseholders. You will work collaboratively with teams across the organisation to improve the quality and accuracy of the information as well as responding to queries and challenges from leaseholders.

About The Team You’ll Be Working In

The Leasehold Team is the Council’s expert in all leasehold matters. Working collaboratively with teams across the organisation, we are focussed on the needs of our leaseholders, freeholders and shared owners. The Team currently consults with leaseholders on major works, manages lease extensions, pre-assignments, enfranchisement and alteration requests and advises our Housing Colleagues on how to manage breaches of lease. Our leasehold service is evolving, bringing Service Charge calculations into the team and we are committed to delivering a high-quality service to our customers.

About You

As a Leasehold Finance Officer, you will play a key role in delivering professional, responsive, and comprehensive accountancy support. You’ll work collaboratively with service managers to ensure the council is fully recovering the costs of providing services. We’re looking for someone who can;

• Research and collate data and information and present this in a clear and understandable format, including legislation and guidance from government departments.
• Is competent in the use of information technology, in particular word and excel based applications and financial IT systems that support the financial management and control of the organisation.
• Can work independently and flexibly in a changing and evolving environment responding quickly to conflicting workloads and changing priorities. Ability to self-manage, organise, co-ordinate and multi-task to meet agreed work deadlines and performance targets.
• Has strong interpersonal skills with the ability to tailor information effectively to present both orally and in writing to different audiences. Able to produce financial reports for senior managers, service department and members under direction.

Your Skills

• Qualified or part qualified AAT or a CCAB or relevant work experience.
• Skilled in financial analysis, forecasting, and reporting.
• Proficient in Excel and financial IT systems.
• Able to communicate complex financial information clearly to non-financial audiences.
• A proactive team player with strong interpersonal and organisational skills.

Read more about the work you’ll be doing in the Role Profile.

When Interviews Will Be Held And Who To Contact

The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact:

Email:
Telephone: [phone]

Interviews for this job will be held 23rd and 24th October 2025.