Learning Programs Manager - Hybrid Delivery & Impact

PwC UK; Newcastle upon Tyne; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

PwC UK is seeking a Course Manager to oversee the end-to-end delivery of learning interventions, from design through implementation to evaluation. You will coordinate with stakeholders and L&D colleagues to ensure an excellent learner experience and consistent service delivery across programmes.

The role focuses on managing multiple projects, budgets, risks, and logistics, while coaching junior team members to foster growth and high performance within the Learning Implementation & Reporting

Responsibilities

• Project manage all stages of the learning design life cycle for individual L&D programmes.
• Accountable for project initiation, budget control, project management, risk management and reporting
• Work closely with other L&D teams to ensure all planned activity is implemented and achieved
• Implement tutor briefings ahead of the L&D programmes
• Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained, to agreed Service Level Agreements
• Be the escalation point for programme queries and risks, and work with the team lead as needed
• Support the Course Executive to draft implementation project plans and ensure all logistical requirements to run the programme are clearly defined, this enabling the implementation team to work effectively
• Coach and supervise more junior members of the learning experience team

Job description

PwC UK is seeking a Course Manager to oversee the end-to-end delivery of learning interventions, from design through implementation to evaluation. You will coordinate with stakeholders and L&D colleagues to ensure an excellent learner experience and consistent service delivery across programmes.

The role focuses on managing multiple projects, budgets, risks, and logistics, while coaching junior team members to foster growth and high performance within the Learning Implementation & Reporting