Learning Program Manager — Hybrid & Impact

PwC UK; Reading; Híbrido; GBP 55 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Private medical cover

24/7 virtual GP

Six volunteering days a year

Resumo da oferta

PwC UK is seeking a Course Manager to oversee the end-to-end delivery of learning interventions, from design through implementation and evaluation. You will ensure an excellent learner experience and consistent service delivery across programmes while coordinating with L&D colleagues and stakeholders.

You will manage budgets, risks, and timelines, supervise junior team members, and partner with third-party suppliers to meet SLAs.

Qualificações

• Strong project management, risk and budget management skills.
• Ability to build relationships with stakeholders at all levels.
• Experience coaching or supervising junior team members.
• Commercial awareness with focus on learning design.

Responsabilidades

• Project manage all stages of the learning design life cycle for individual L&D programmes. This will involve ensuring all programmes are effectively running, or seeking new solutions to improve the programmes
• Accountable for project initiation, budget control, project management, risk management and reporting
• Work closely with other L&D teams to ensure all planned activity is implemented and achieved
• Implement tutor briefings ahead of the L&D programmes
• Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained, to agreed Service Level Agreements
• Be the escalation point for programme queries and risks, and work with the team lead as needed
• Support the Course Executive to draft implementation project plans and ensure all logistical requirements to run the programme are clearly defined, this enabling the implementation team to work effectively
• Coach and supervise more junior members of the learning experience team

Descrição da oferta de emprego

PwC UK is seeking a Course Manager to oversee the end-to-end delivery of learning interventions, from design through implementation and evaluation. You will ensure an excellent learner experience and consistent service delivery across programmes while coordinating with L&D colleagues and stakeholders.

You will manage budgets, risks, and timelines, supervise junior team members, and partner with third-party suppliers to meet SLAs.