Learning Programs Manager — Hybrid Delivery & Impact

PwC UK; Glasgow; Sur place; GBP 42 000 - 56 000; Plein temps

Résumé du poste

PwC UK is seeking a Course Manager to oversee learning interventions from design through to implementation and evaluation, ensuring an excellent learner experience and consistent service delivery.

You will work closely with stakeholders and Learning & Development colleagues to plan, deliver, and continuously improve programmes, coordinating with third-party suppliers and internal teams to meet SLAs and timelines.

Qualifications

• Project management excellence across learning programmes.
• Budgeting and risk management experience.

Responsabilités

• Project manage all stages of the learning design life cycle for individual L&D programmes.
• Accountable for project initiation, budget control, project management, risk management and reporting.
• Work closely with other L&D teams to ensure all planned activity is implemented and achieved.
• Implement tutor briefings ahead of the L&D programmes.
• Agree scope of work and final sign off with third party suppliers; oversee relationships with third party suppliers to SLAs.
• Be the escalation point for programme queries and risks, and work with the team lead as needed.
• Support the Course Executive to draft implementation project plans and ensure all logistical requirements to run the programme are clearly defined.
• Coach and supervise more junior members of the learning experience team.

Description du poste

PwC UK is seeking a Course Manager to oversee learning interventions from design through to implementation and evaluation, ensuring an excellent learner experience and consistent service delivery.

You will work closely with stakeholders and Learning & Development colleagues to plan, deliver, and continuously improve programmes, coordinating with third-party suppliers and internal teams to meet SLAs and timelines.