Learning and Development Administrator

NHS; Kettering; On-site; GBP 25,000; Full time

Job summary

A healthcare provider in Kettering is seeking an Administrative Assistant to support educational programmes. This full-time role offers a 12-month fixed term contract at a salary of £24,465 per annum. The ideal candidate will have good computer skills and experience in an office environment. Responsibilities include managing learning materials and providing customer service to stakeholders.

Qualifications

• Essential: GCSE English and Maths grade C / 4 or above.
• Evidence of working in an office environment.
• Evidence of good computer skills (MS Office / databases).

Responsibilities

• Provide administrative support for the Education Prospectus.
• Maintain accurate administrative systems for L&D programmes.
• Deliver high customer service to stakeholders.

Skills

Good computer skills (MS Office / databases)

Experience in an office environment

Education

GCSE English and Maths grade C / 4 or above

Tools

ESR or NHS learning systems

Job description

Overview

This is a 12 month fixed term contract with the opportunity to complete an apprenticeship pathway.

The University Hospitals of Northamptonshire (UHN) operates across Kettering and Northampton sites. The role requires working across both sites as needed to meet service requirements.

Job responsibilities

• Provide administrative support for the Education Prospectus and its facilitators by effectively using the organisation's systems and processes for managing and delivering learning, including data collection, training attendance, and reporting.
• Provide administrative support for all learning and development programmes, ensuring high quality course materials are produced, printed in advance and provided to the trainer as required.
• Maintain accurate administrative systems supporting L&D programmes, including updating ESR/OLM and Microsoft Excel documents to deadlines and departmental procedures.
• Deliver a high level of customer service to all stakeholders and promote Learning and Development services.
• Ensure rooms/trainers are booked ahead of programmes and that room housekeeping and reception support are provided for L&D events.
• Input and retrieve information from ESR/OLM and other L&D systems; support audits of data quality and integrity.
• Assist with stock control of stationery for PWEC and prepare learning materials to a high standard.
• Coordinate and communicate Learning and Development programmes, including Corporate Induction, Statutory and Mandatory Training, E-Learning support sessions, Leadership Programmes, Apprenticeship activities, Appraisal Workshops, and other courses as required.
• Provide cover in the absence of other L&D team members and act as an information resource on L&D matters for internal and external providers.
• Support staff and managers with advice across the range of learning and development programmes and contribute to process improvements.
• Undertake regular audits of ESR/OLM information to ensure data quality and accuracy against staff records and assignments.

Qualifications

Essential

• GCSE English and Maths grade C / 4 or above
• Evidence of working in an office environment
• Evidence of good computer skills (MS Office / databases)

Desirable

• Experience using ESR or NHS learning systems

Details

Date posted: 26 September 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £24,465 a year per annum

Contract: Fixed term

Duration: 12 months

Working pattern: Full-time

Reference number: 264-7398499-COR-A

Job locations: UHN (Kettering site), Rothwell Road, Kettering NN16 8UZ

Employer details

Employer: Kettering General Hospital NHS Foundation Trust

Address: UHN (Kettering site), Rothwell Road, Kettering NN16 8UZ

Employer's website: https://www.kgh.nhs.uk/working-for-us

Additional information: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check may be required.