Lead Workshop Controller - EV/Hybrid Aftersales

Automotive Talent Partners; Swindon; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive firm in Swindon is seeking an experienced Workshop Controller or Automotive Aftersales Advisor. You will lead a team of up to 12 technicians to maximize revenue and ensure high-quality service in a busy workshop. Ideal candidates should have proven experience in workshop management, strong problem-solving skills, and in-depth knowledge of automotive maintenance, particularly EV and Hybrid vehicles. This opportunity focuses on delivering excellent customer satisfaction while optimizing workshop operations.

Qualifications

• Proven experience in workshop management or Automotive Service leadership.
• Strong problem-solving and decision-making skills are essential.
• In-depth knowledge of automotive maintenance and repairs.

Responsibilities

• Lead and motivate a team of up to 12 technicians.
• Maximise hours sold and revenue per transaction.
• Monitor work in progress and manage job allocations.
• Oversee parts ordering and stock availability.
• Support management in achieving high customer satisfaction scores.

Skills

Workshop management

Automotive Aftersales Advisory

Problem-solving

Decision-making

Knowledge of automotive maintenance

Knowledge of EV/Hybrid vehicles

Tools

CDK

Keyloop

Kerridge

Job description

A leading automotive firm in Swindon is seeking an experienced Workshop Controller or Automotive Aftersales Advisor. You will lead a team of up to 12 technicians to maximize revenue and ensure high-quality service in a busy workshop. Ideal candidates should have proven experience in workshop management, strong problem-solving skills, and in-depth knowledge of automotive maintenance, particularly EV and Hybrid vehicles. This opportunity focuses on delivering excellent customer satisfaction while optimizing workshop operations.