Lead Veterinary Receptionist & Team Manager

Putlands (Maidstone); Tonbridge; On-site; GBP 25,000 - 28,000; Full time

Job summary

A veterinary clinic in Tonbridge is seeking a Head Receptionist to lead the reception teams. The role involves managing reception duties, providing excellent service to clients, and overseeing administrative tasks. The ideal candidate will possess excellent communication and leadership skills, along with essential customer-facing experience. This full-time position offers a salary of £25,400 – £27,500 per year with benefits such as additional annual leave and gym membership discounts.

Benefits

5 weeks annual leave plus bank holidays

Additional leave after 5 years

Discounted gym membership

Staff discount

Health plan

Qualifications

• Experience managing teams is highly beneficial.
• Previous receptionist or customer-facing experience is essential.
• Previous veterinary industry experience is highly beneficial.

Responsibilities

• Lead reception teams for friendly service to clients.
• Perform receptionist duties like answering phones and booking appointments.
• Manage the reception team and additional administrative duties.

Skills

Excellent communication skills

Organisational skills

Leadership skills

Calm under pressure

Empathy

Job description

A veterinary clinic in Tonbridge is seeking a Head Receptionist to lead the reception teams. The role involves managing reception duties, providing excellent service to clients, and overseeing administrative tasks. The ideal candidate will possess excellent communication and leadership skills, along with essential customer-facing experience. This full-time position offers a salary of £25,400 – £27,500 per year with benefits such as additional annual leave and gym membership discounts.