Principal User Researcher & AI Strategy Lead

Hippo; Leeds; Hybrid; GBP 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Contributory Pension Scheme

25 Days Holiday

Perkbox discounts

Life assurance

Volunteer days

Cycle-to-work

Electric vehicle salary sacrifice

Wellbeing support

Flexible benefits

Zusammenfassung

Hippo is seeking a Principal Consultant with a user research background to lead strategic research across programmes, shaping standards and scaling outcomes for Hippo's clients. You will guide internal practice, mentor senior researchers, and drive growth while partnering with executive stakeholders.

We value extensive experience in AI-enabled research, and the ability to evolve our research approach as AI transforms projects and services.

Qualifikationen

• Extensive principal-level research experience across complex delivery environments.
• Proven ability to lead multidisciplinary teams using user-centred design.
• Strong track record applying diverse methods and accessibility considerations.
• Consultancy leadership with client-facing problem solving.
• Ability to navigate ambiguous asks and large organisations.

Aufgaben

• Lead senior client engagements with a user-centred approach across programmes.
• Influence executive stakeholders using data and primary research.
• Ensure products meet user needs and accessibility standards.
• Develop and evolve Hippo’s research capability and practice.
• Mentor and grow Senior/Lead researchers and pre-sales contributors.

Kenntnisse

User research

UCD leadership

Stakeholder management

Mentoring

Pre-sales

Research methods

AI in research

GDS knowledge

Ethics & safeguarding

Leadership

Tools

Qualitative analysis tools

Jobbeschreibung

Hippo is seeking a Principal Consultant with a user research background to lead strategic research across programmes, shaping standards and scaling outcomes for Hippo's clients. You will guide internal practice, mentor senior researchers, and drive growth while partnering with executive stakeholders.

We value extensive experience in AI-enabled research, and the ability to evolve our research approach as AI transforms projects and services.