Lead Technical Program Manager

Mastercard; City Of London; On-site; GBP 90,000 - 130,000; Full time

Job summary

A global technology company is seeking a Lead Technical Program Manager in London to drive the delivery of AI-powered platforms. You will collaborate with teams across engineering, data science, and product to ensure safe and effective AI applications. The ideal candidate has over 10 years of experience in leading technical programmes, with expertise in distributed systems and cloud architectures. This role offers a unique opportunity to innovate and impact the future of commerce.

Qualifications

• 10+ years of experience leading large-scale technical programmes in data-intensive environments.
• Proven success delivering platform-level initiatives.
• Exceptional stakeholder management and executive communication skills.

Responsibilities

• Drive strategic delivery of complex, multi-year enrichment programmes.
• Lead cross-functional execution ensuring delivery excellence and technical integrity.
• Architect programme frameworks that scale with organisational growth.

Skills

Leadership in technical programs

Distributed systems

Stakeholder management

Cloud architectures (GCP, AWS, Azure)

Real-time data pipelines

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager About Mastercard

Mastercard is a global technology company in the payments industry, connecting billions of consumers, financial institutions, merchants, governments, and businesses worldwide. We are driving the future of commerce by enabling secure, simple, and smart transactions. Artificial Intelligence is at the core of our strategy to make Mastercard stronger and commerce safer, smarter and more personal.

The Role:

At Mastercard, we’re building next-generation AI-powered platforms to drive innovation and impact. As an TPM, you’ll collaborate with engineers, data scientists, and product teams, and help implement Agentic AI systems and ensure safe, scalable, and effective AI applications.

Key Responsibilities

1. Own and drive the strategic delivery of complex, multi-year enrichment programmes aligned to Mastercard’s Agentic Platform roadmap.
2. Lead cross-functional execution across engineering, product, data science, and infrastructure teams - ensuring delivery excellence, technical integrity, and business alignment.
3. Architect programme frameworks that scale with organisational growth, including intake models, prioritisation matrices, and delivery governance.
4. Operationalise multi-agent platform with API integration and enabling continuous learning loops.
5. Champion agile maturity and delivery velocity, driving continuous improvement across squads and influencing engineering culture.
6. Mentor and develop TPM talent, fostering a high-performing, empowered programme management community.
7. Partner with executive leadership to shape strategic roadmaps, investment planning, and cross-functional alignment across Mastercard’s decisioning portfolio.

About You

• 10+ years of experience leading large-scale technical programmes in data-intensive, cloud-native environments.
• Proven success delivering platform-level initiatives with measurable business impact across multiple teams and geographies.
• Deep expertise in distributed systems, real-time data pipelines, APIs, and cloud architectures (GCP, AWS, Azure).
• Strong understanding of observability, telemetry, and performance optimisation in high-throughput environments.
• Exceptional stakeholder management and executive communication skills, with the ability to influence across technical and non-technical domains.
• Experience in financial services, recommendation engine, or B2B sales is highly desirable.
• Familiarity with Mastercard’s DMP ecosystem and enrichment services is a strong plus.
• Passion for data-driven innovation and improving developer experience through thoughtful programme design and leadership.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.