Lead SRE - Technical Product Manager

J.P. Morgan; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading financial institution in London is seeking a Senior Technical Product Vice President to deliver outstanding banking experiences. This role involves influencing product strategy and collaborating with engineering teams while focusing on Site Reliability Engineering to enhance customer experiences. The ideal candidate should possess problem-solving and analytical skills, along with a passion for continuous learning.

Qualifications

• Comfortable discussing technical details with both technical and non-technical stakeholders.
• Problem solving skills to address challenges in the developer experience and product performance.
• Strong analytical skills to interpret data and feedback for product improvement.
• Passion for continuous learning.

Responsibilities

• Influence and execute product strategy, collaborating with engineering and cross-functional teams.
• Define roadmaps ensuring alignment with business goals and developer needs.
• Support in identifying, prioritizing, and launching new features that enhance Site Reliability Engineering.
• Be hands on, detail oriented, and outcome focused.

Job description

Overview

At JPMorgan Chase, we understand that customers seek exceptional value and a seamless experience from a trusted financial institution. Chase UK was launched to transform digital banking with intuitive and enjoyable customer journeys. With a strong foundation of trust established by millions of customers in the US, we are expanding our presence in the UK and Europe. We are building the bank of the future and offer you the chance to join us and make a significant impact.

As a Senior Technical Product Vice President within the International Consumer Bank, you will play a crucial role in delivering an outstanding banking experience to our customers. You will work in a collaborative environment as part of a diverse, inclusive, and geographically distributed team. We are seeking individuals with a curious mindset and a keen interest in new technology. Our Product Vice Presidents are solution‑oriented and focus on addressing customer needs in the financial sector. We work in teams focused on improving Site Reliability Engineering (SRE).

The Site Reliability Engineering chapter is formed of multiple squads responsible for building the SRE frameworks and implementing those across all product lines. As a Product Vice President you will deliver frameworks, drive adoption, and influence the culture to adopt core SRE foundations.

Responsibilities

• Influence and execute product strategy, collaborating with engineering and cross-functional teams.
• Define roadmaps ensuring alignment with business goals and developer needs.
• Support in identifying, prioritizing, and launching new features that enhance Site Reliability Engineering.
• Be hands on, detail oriented, and outcome focused.

Required qualifications, capabilities and skills

• Comfortable discussing technical details with both technical and non-technical stakeholders, ensuring clear understanding and alignment.
• Problem solving skills to address challenges in the developer experience and product performance.
• Strong analytical skills to interpret data and feedback for product improvement.
• Passion for continuous learning.

Preferred qualifications

• Previous experience as a product manager, software developer, or in a technical role.
• Solid understanding of the software development lifecycle.
• Awareness of different types of platform architectures.