Lead Shift Manager - Customer-First Bakery Retail

Greggs; Topcliffe; In loco; GBP 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health & wellbeing app

Growing holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings & discounts

Descrizione del lavoro

Greggs in Topcliffe is seeking a Shift Manager to lead the shop when the Manager is away, ensuring excellent customer service and smooth daily operations. You will motivate the team, manage stock, and maintain high standards across all areas of the store, including in-store, Click+Collect, delivery, and drive-thru.

This role emphasizes hands-on leadership, coaching of colleagues, and delivering a brilliant customer experience on every shift.

Competenze

• Reliable with natural leadership abilities and a passion for customer service.
• Supportive of an inclusive culture and values diversity.
• Experience supervising a team in a customer-focused environment is desirable.

Mansioni

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers quickly and kindly.
• Prepare products, including sandwiches and oven management.
• Keep displays fully stocked and shop tidy at all times.
• Ensure the shop is clean, presentable and welcoming.

Descrizione del lavoro

Greggs in Topcliffe is seeking a Shift Manager to lead the shop when the Manager is away, ensuring excellent customer service and smooth daily operations. You will motivate the team, manage stock, and maintain high standards across all areas of the store, including in-store, Click+Collect, delivery, and drive-thru.

This role emphasizes hands-on leadership, coaching of colleagues, and delivering a brilliant customer experience on every shift.