Shift Manager — Lead a Customer-First Team & Bakery Ops

Greggs PLC; Winsford; On-site; GBP 19,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and wellbeing app

Holiday entitlement

Share plans

Pension scheme

Employee assistance

Long service awards

Savings and discounts

Job summary

Greggs PLC in Winsford, United Kingdom, is seeking a Shift Manager to oversee shop operations when the Manager is away. You will lead a team, motivate staff, and ensure excellent customer service across in-store, delivery, Click+Collect and drive-thru channels.

Responsibilities include supervising shifts, stocking displays, and maintaining shop standards while providing a warm, efficient customer experience.

Qualifications

• supervisory experience in a customer-focused environment.
• ability to lead a team and deliver excellent customer service.
• reliable with leadership abilities and inclusivity awareness.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and ovens management.
• Ensure displays are stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable.

Job description

Greggs PLC in Winsford, United Kingdom, is seeking a Shift Manager to oversee shop operations when the Manager is away. You will lead a team, motivate staff, and ensure excellent customer service across in-store, delivery, Click+Collect and drive-thru channels.

Responsibilities include supervising shifts, stocking displays, and maintaining shop standards while providing a warm, efficient customer experience.