Shift Supervisor - Customer-First Retail Lead

Greggs plc; Glasgow; A distancia; GBP 19.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health & wellbeing app

Holiday entitlement growth

Share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Descripción de la vacante

Greggs plc is seeking a Shift Manager to lead the shop in the absence of the Store Manager and to motivate a team focused on delivering an outstanding customer experience. You’ll oversee daily operations, ensure product quality, manage ovens, and keep displays well stocked.

You will guide staff on a fast, friendly service approach, maintain standards, and contribute to a positive, inclusive work environment where colleagues are supported and trained for success.

Formación

• Reliable and demonstrates natural leadership abilities.
• Passionate about delivering exceptional customer service.
• Has experience supervising teams in a customer-focused environment.

Responsabilidades

• Inspire and lead the shop team during shifts.
• Provide fast, friendly service to customers.
• Prepare products including sandwiches and ovens.
• Ensure displays are stocked and shop remains clean and presentable.

Conocimientos

Leadership

Customer service

Reliability

Descripción del empleo

Greggs plc is seeking a Shift Manager to lead the shop in the absence of the Store Manager and to motivate a team focused on delivering an outstanding customer experience. You’ll oversee daily operations, ensure product quality, manage ovens, and keep displays well stocked.

You will guide staff on a fast, friendly service approach, maintain standards, and contribute to a positive, inclusive work environment where colleagues are supported and trained for success.