Shift Manager: Lead a Customer-First Team & Bakery Prep

Greggs PLC; Fleetwood; On-site; GBP 44,083,000 - 57,859,000; Full time

Benefits offered by this job

Competitive pay, paid weekly

Colleague discount up to 50%

Free hot drinks for shifts

Paid breaks

Profit sharing 10% of all profits

Health and Wellbeing App

Holiday entitlement growth

Share plans for savings

Pension scheme with 7% match

Employee assistance app and helpline

Long service awards

Savings and discounts on shopping

Job summary

Greggs PLC in Fleetwood is seeking a Shift Manager to lead the shop in the Manager's absence, delivering outstanding customer service across in-store, delivery, Click+Collect and drive-thru channels.

You'll supervise and motivate the team, prepare products, keep displays stocked, and ensure a clean, welcoming shop. The role offers weekly pay, 50% discount on Greggs products, and other benefits.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities and passion for service.
• Availability to work shifts as required.

Responsibilities

• Inspire the team to deliver great results and maintain standards.
• Lead by example, serving customers quickly and warmly.
• Prepare products, including sandwiches and managing ovens.
• Keep displays stocked with a wide range of products.
• Ensure the shop is clean, tidy and presentable throughout shifts.

Skills

Leadership

Customer service

Team supervision

Multichannel sales

Food prep

Ovens operation

POS systems

Tools

POS systems

Job description

Greggs PLC in Fleetwood is seeking a Shift Manager to lead the shop in the Manager's absence, delivering outstanding customer service across in-store, delivery, Click+Collect and drive-thru channels.

You'll supervise and motivate the team, prepare products, keep displays stocked, and ensure a clean, welcoming shop. The role offers weekly pay, 50% discount on Greggs products, and other benefits.