Lead Product Manager, Acquiring

Monzo; London; On-site; GBP 125,000 - 145,000; Full time

Job summary

A leading financial technology company is looking for a Lead Product Manager for Acquiring to develop and launch payment solutions for business customers. The role requires strong product management skills and a creative problem-solving mindset. The successful candidate will enjoy a competitive salary package and flexibility to work from London or remotely within the UK.

Benefits

Stock options

Learning budget of £1,000 per year

Flexible working hours

Support for relocation and visa sponsorship

Qualifications

• Seasoned product manager with experience from concept to launch.
• Track record in leading card or payments products.
• Ability to make decisions in complex situations.

Responsibilities

• Develop product strategy informed by customer insights.
• Lead cross-functional teams to deliver product features.
• Launch and iterate on new product offerings.

Skills

Product strategy development

Cross-functional team collaboration

Data-driven decision making

Problem-solving

Strong communication skills

Customer value focus

Job description

Overview

We’re on a mission to make money work for everyone. We’re moving away from traditional banking’s complexity and confusion. Our UK product offering has grown from a prepaid card to include personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards, with more to come. UK customers can also save, invest and combine their pensions with us. We offer hot coral cards, get-paid-early, financial education on social media, and award-winning customer service. We’re not about selling products — we want to solve problems and change lives through Monzo.

London or Remote in the UK | £125,000-£145,000 plus stock options and benefits. Product at Monzo | Hear from the team

About Monzo

Monzo is the seventh biggest bank in the UK with a mission to Make Money Work for Everyone. We’ve built a banking app with high daily engagement and an NPS well above the norm. 12 million UK adults have a Monzo account, and more than 600,000 small businesses. Monzo Business provides everyday business banking essentials, time-saving tools, and money management features.

What you’ll be working on

We’re looking to help our business customers get paid by cards in shops, restaurants, etc. As a Lead Product Manager for Acquiring, you’ll lead one or more cross-functional teams to define and deliver this new product that helps small business customers maximize Monzo. You’ll shape the product strategy, value propositions, payments capabilities, user experiences, and support structure needed to help businesses get paid and provide customers with a delightful card payments experience. It’s a new product we’re launching, so you’ll drive it from concept to launch and then grow it.

That means you’ll

• Drive our product strategy: Develop a product strategy informed by customer insights, market opportunities, and business goals. Translate long-term strategies into actionable, iterative plans that deliver an exceptional customer experience.
• Deliver a delightful product: Be the hands-on product manager for the squad, prioritising across multiple workstreams while aligning with the Business Banking offering
• Collaborate seamlessly: Work iteratively with design, engineering, research, data science, product marketing, compliance, external partners and other areas to refine and execute your strategy.
• Communicate effectively: Inspire stakeholders with the product vision and share the right context with the right people at the right time.
• Launch, iterate, and grow: Break projects into small, iterative deliverables and define, deliver and measure impact with a data- and customer-centric approach.

You should apply if

• You are a seasoned product manager who has shipped world-class products from 0 to launch at a fast-growing company.
• You have a track record of leading card or payments products for business customers that drive significant value.
• You can systematically break down and solve complex problems using data, insights and creativity to set a long-term vision and deliver tangible outcomes iteratively.
• You have good judgement and a track record of making decisions in complex situations with imperfect information.
• You are creative and eager to improve the status quo, with ideas and the ability to pull novel solutions from your team.
• You are data-driven and have collaborated with ML or data science teams to define metrics, run experiments, and deliver business impact.
• You can work effectively with diverse teams across engineering, design, data, user research, marketing, legal and compliance.
• You’re a great storyteller who can motivate and inspire others toward a common goal.
• You’re passionate about building value for customers and aligned with Monzo’s mission.
• You’re intellectually honest about performance, use data to measure success, and continually seek improvement.
• You’re a fast learner, humble and curious, and enjoy sharing knowledge.

The interview process

Our interview process usually involves three main stages:

• Recruiter Call
• Initial Call with Hiring Manager
• Final Loop with three hour-long interviews covering Project Walkthrough, Case Study and Leadership

Average process is 4-6 weeks. You can speak to our recruitment team at various points during the process. For questions, contact [e-mail]

What’s in it for you

£125,000-£145,000 plus stock options and benefits

We can help you relocate to the UK

We can sponsor visas

This role can be based in our London office, but we’re open to distributed working within the UK (with monthly in-person meetings in London).

Flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

Learning budget of £1,000 per year for books, training, courses and conferences

And much more — see our full list of benefits here

#LI-REMOTE #LI-AC2

Equal opportunities for everyone

Diversity and inclusion are a priority. We foster an inclusive environment to do the best work of our lives. Read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don’t require full or birth names at the application stage.