Lead Luxury Retail Advisor & Brand Ambassador

Rituals; Brighton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury retail brand in Brighton is seeking a Rituals Expert to enhance customer experiences and mentor team members. You will collaborate with the management team to achieve sales objectives while being a brand ambassador known for connecting with customers. Ideal candidates should have prior supervisory experience in retail or hospitality, a strong customer-service mentality, and excellent mentoring skills. This role presents a unique opportunity for professional growth in the luxury retail and cosmetics sector.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.

Responsibilities

• Mentor and support Rituals Advisors to ensure an optimal customer experience.
• Work alongside store management to meet personal and store goals.
• Act as a brand ambassador and connect with customers.

Skills

Mentoring

Customer service

Problem-solving

Motivation

Teamwork

Job description

A luxury retail brand in Brighton is seeking a Rituals Expert to enhance customer experiences and mentor team members. You will collaborate with the management team to achieve sales objectives while being a brand ambassador known for connecting with customers. Ideal candidates should have prior supervisory experience in retail or hospitality, a strong customer-service mentality, and excellent mentoring skills. This role presents a unique opportunity for professional growth in the luxury retail and cosmetics sector.