Lead Inside Sales: Customer‑Focused Tech Solutions

Computacenter AG & Co. oHG; Hatfield; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global technology consultancy in Hatfield seeks a Team Leader for Inside Sales to enhance customer satisfaction and manage team performance. Responsibilities include overseeing pre-sales processes, maintaining stakeholder relationships, and ensuring compliance with operational procedures. The ideal candidate will have previous management experience and excellent time management skills, along with familiarity with business systems like SAP and Salesforce.

Qualifications

• Previous experience in people management in an administrative setting.
• Detailed knowledge of market changes and stakeholder preferences.
• Ability to coach and develop team members.

Responsibilities

• Responsible for customer satisfaction during pre-sales and delivery.
• Manage the recruitment and performance of team members.
• Ensure compliance with processes and quality standards.

Skills

People management experience

Time management

Ability to influence decision makers

Cross functional relationship building

Coaching team members

Tools

SAP

Salesforce

MS Office

Job description

A global technology consultancy in Hatfield seeks a Team Leader for Inside Sales to enhance customer satisfaction and manage team performance. Responsibilities include overseeing pre-sales processes, maintaining stakeholder relationships, and ensuring compliance with operational procedures. The ideal candidate will have previous management experience and excellent time management skills, along with familiarity with business systems like SAP and Salesforce.