Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Stevenage; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading hospitality brand is seeking a General Manager in Stevenage. The ideal candidate will inspire their team, maintain high standards, and ensure exceptional guest experiences. This role offers a vibrant work culture and numerous benefits.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

26 weeks full pay for parents

Recognition programs

Pension schemes

Gym memberships

Qualifications

• Inspires team to exceed guest expectations.
• Coaches and develops team for performance.
• Analyzes data for informed business decisions.

Responsibilities

• Maintains high standards in restaurant performance.
• Delivers exceptional guest experiences.
• Builds and nurtures team through recruitment and development.

Skills

Emotional Intelligence

Coaching

Financial Acumen

Problem Solving

Job description

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Lead Hospitality Innovator (Hiring Immediately), Stevenage

Client: wagamama

Location: Stevenage

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate difference and value personality over perfection — we call it be you, be wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl, to soul.

The role:

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team, drive restaurant performance, and achieve excellent results.

We are looking for someone who:

• Prioritizes cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Is dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service and empowering your team with the right skills and mindset.
• Has strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to make informed business decisions and foster continuous improvement.
• Focuses on building and nurturing your team, from recruitment to ongoing development, supporting personal and professional growth.
• Cares about creating an inclusive environment where your team feels respected and they can thrive in their roles and careers.
• Is a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you.

What’s in it for you:

• Bonus scheme – up to £8,000 a year bonus opportunity
• Access up to 30% of your earnings before payday with wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% outside of work to treat friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide love above the door legend through our national recognition program

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be wagamama.

Wagamama is proudly part of the Disability Confident scheme.