Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading restaurant chain is seeking a General Manager in Luton to inspire a team, enhance guest experiences, and drive performance. The ideal candidate will foster a positive work culture, possess strong financial acumen, and be dedicated to team development. This role offers a competitive bonus scheme and various benefits.

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off outside of work for friends and family

Industry-leading family-friendly policy

New menu experiences

Recognition awards

Pension schemes

Gym memberships

Qualifications

• Experience in training, coaching, and mentoring leaders.
• Strong financial skills including budgeting and inventory management.

Responsibilities

• Inspire team to deliver exceptional guest experiences.
• Maintain high standards and drive restaurant performance.
• Develop team through recruitment and ongoing training.

Skills

Emotional Intelligence

Coaching

Financial Skills

Problem Solving

Job description

Lead Hospitality Innovator (Hiring Immediately), Luton, Bedfordshire

Client: Wagamama

Location: Luton, Bedfordshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection—be yourself, be Wagamama. We are seeking a General Manager to lead our team and continue our journey to nourish both body and soul.

The Role:

As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential and achieve outstanding results.

About You:

• Prioritize fostering a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Dedicated to providing excellent guest experiences, ensuring every interaction reflects exceptional service, either through your efforts or by empowering your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and drive continuous improvement.
• Committed to building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• A proactive problem solver, capable of thinking quickly and making sound decisions.

What’s in it for you:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift and 50% off outside of work for friends and family
• Industry-leading family-friendly policy with 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First to experience new menus
• Wagamama parties with VIP guests throughout the year
• Recognition as a nationwide 'Love Above the Door' legend

We also offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.