Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Basildon; On-site; GBP 30,000 - 50,000; Full time

Job summary

Join a leading restaurant as a General Manager in Basildon, where you will inspire your team, ensure exceptional guest experiences, and drive performance. Enjoy a range of benefits including a bonus scheme, private medical insurance, and a family-friendly policy. Be part of a vibrant culture that values individuality and inclusivity.

Benefits

Bonus scheme – up to £8,000 a year

Access to earnings before payday

Private medical insurance

Free food on shift

Family-friendly policy

New menu experiences

Wagamama parties

Pension schemes

Training

Gym memberships

Qualifications

• Inspire team to exceed guest expectations.
• Deliver exceptional guest experience.
• Strong financial skills including budgeting.

Responsibilities

• Coach and develop team to perform at their best.
• Drive restaurant performance and achieve excellent results.
• Create an inclusive environment for team growth.

Skills

Emotional Intelligence

Leadership

Financial Skills

Problem Solving

Job description

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Lead Hospitality Innovator (Hiring Immediately), Basildon

Client: wagamama

Location: Basildon, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish both body and soul.

The role |

As a General Manager, you will inspire your team to exceed guest expectations, maintain high standards, and continuously coach and develop your team to perform at their best while driving restaurant performance and achieving excellent results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders will be demonstrated through excellent training, coaching, and mentorship.
• Are dedicated to delivering an exceptional guest experience, ensuring every interaction reflects high-quality service, either personally or through your team.
• Possess strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team from recruitment through ongoing development, fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and that they belong, enabling them to flourish in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

We’d love to hear from you if you meet these criteria.

What’s in it for you |

• Bonus scheme – up to £8,000 a year
• Access up to 30% of your earnings before payday with Wagestream
• Private medical insurance
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Recognition as a nationwide love above the door legend through our national recognition programme

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of the Disability Confident scheme.