Lead Hospitality Innovator (Hiring Immediately)

JR United Kingdom; Colchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading restaurant chain is seeking a General Manager in Colchester to inspire teams, maintain high standards, and deliver exceptional guest experiences. The role emphasizes emotional intelligence, leadership, and strong financial skills to drive performance and foster a positive work culture.

Benefits

Bonus scheme — up to £8,000 annually

Access up to 30% of earnings before payday with Wagestream

Private medical insurance

Free food on shift and 50% off outside work

26 weeks full pay + 13 weeks half pay for parents

First access to new menus

Wagamama parties with VIP guests

Recognition as a nationwide 'Love Above the Door' legend

Pension scheme

Holiday and training benefits

Qualifications

• Strong financial skills including budgeting and inventory management.
• Commitment to creating an inclusive environment.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Deliver exceptional guest experiences and ensure high-quality service.

Skills

Emotional Intelligence

Leadership

Problem Solving

Data Analysis

Job description

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Lead Hospitality Innovator (Hiring Immediately), Colchester

Client: Wagamama

Location: Colchester, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Views:

4

Posted:

12.05.2025

Expiry Date:

26.06.2025

Job Description:

General Manager | Full Time

At Wagamama, with over 165 restaurants, we celebrate difference and appreciate personality over perfection — we call it be you, be Wagamama. We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role:

As a General Manager, you will inspire your team to exceed guest expectations, maintain high standards, and continuously coach and develop your team to achieve their best while driving restaurant performance and delivering excellent results.

Requirements:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Provide excellent training, coaching, and mentorship to empower emerging leaders.
• Dedicate yourself to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service by yourself and your team.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. Use data analysis to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• Commit to creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• Be a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Wagamama offers:

• Bonus scheme — up to £8,000 annually
• Access up to 30% of earnings before payday with Wagestream
• Private medical insurance
• Free food on shift from our menu, plus 50% outside of work for friends and family
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• First access to new menus
• Wagamama parties with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be Wagamama

Wagamama is proudly part of Disability Confident.