Lead Field Service Engineer: Path to Manager

Rise Technical Recruitment Ltd; Reading; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Car allowance

Bonus

Excellent company benefits

Job summary

Rise Technical Recruitment Ltd is seeking a Lead Field Service Engineer (Progression to Manager) to oversee a national rollout across the UK. The role involves leading a growing team of Field Service Engineers, driving performance and service delivery to ensure high standards are met.

The ideal candidate will have a strong electro-mechanical field service background and prior experience in mentoring or managing engineers.

Qualifications

• Lead/Senior Field Service Engineer looking to step into management.
• Previous experience leading, mentoring or supervising Field Service Engineers.
• Strong electro-mechanical field service background.
• Experience within Retail, EPOS, ATM, vending, gaming machines or similar equipment advantageous.

Responsibilities

• Lead, support and develop a team of Field Service Engineers.
• Oversee service delivery and engineering performance across a national rollout.
• Manage KPIs, SLAs, engineer utilisation and customer service standards.
• Support recruitment, training and continued growth of the service team.

Skills

Leadership

Field service

People management

Electro-mechanical

Job description

Rise Technical Recruitment Ltd is seeking a Lead Field Service Engineer (Progression to Manager) to oversee a national rollout across the UK. The role involves leading a growing team of Field Service Engineers, driving performance and service delivery to ensure high standards are met.

The ideal candidate will have a strong electro-mechanical field service background and prior experience in mentoring or managing engineers.