Lead Field Service Engineer – Path to Manager

Rise Technical Recruitment Ltd

Manchester

On-site

GBP 55,000 - 65,000

Full time

4 days ago
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Job summary

Rise Technical Recruitment Ltd is seeking a Lead / Senior Field Service Engineer with a clear path to management. Based in the North West and commutable from Manchester, Liverpool, Warrington, and surrounding areas, you will lead a growing team delivering nationwide equipment deployments.

You will oversee service delivery, engineer performance, and KPI compliance, while supporting recruitment and training to drive the service organisation forward.

Qualifications

  • Lead, support and develop a team of Field Service Engineers.
  • Oversee service delivery and engineering performance across a national rollout.
  • Manage KPIs, SLAs, engineer utilisation and customer service standards.
  • Support recruitment, training and continued growth of the service team.

Responsibilities

  • Lead, support and develop a team of Field Service Engineers.
  • Oversee service delivery and engineering performance across a national rollout.
  • Manage KPIs, SLAs, engineer utilisation and customer service standards.
  • Support recruitment, training and continued growth of the service team.

Skills

Leadership
Mentoring
Electro-mechanical field service
Retail/EPOS/ATM experience

Job description

Rise Technical Recruitment Ltd is seeking a Lead / Senior Field Service Engineer with a clear path to management. Based in the North West and commutable from Manchester, Liverpool, Warrington, and surrounding areas, you will lead a growing team delivering nationwide equipment deployments.

You will oversee service delivery, engineer performance, and KPI compliance, while supporting recruitment and training to drive the service organisation forward.

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