Field Service Operations Lead – Engineers & Growth (UK)
Schneider Electric
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Benefits offered by this job
Job summary
Schneider Electric in the United Kingdom is seeking a Field Service Manager to lead a team of experienced Field Service Engineers, ensuring safe, high-quality service and strong customer relationships. You will coach, deploy resources, monitor KPIs, and drive continuous improvement while managing costs and health & safety.
This is a full-time,-site-based leadership role with competitive pay. The role offers a comprehensive rewards package and opportunities for career development within a global
Qualifications
- Experience leading field service engineers.
- Engineering or electrical qualification is required.
- Strong customer relationship skills and stakeholder management.
- Experience tracking and improving operational KPIs.
Responsibilities
- Lead, coach and develop a team of Field Service Engineers.
- Deploy engineers effectively and ensure safe, compliant service delivery.
- Monitor customer satisfaction and identify service improvements.
- Manage field service costs and drive profitable operations.
- Coordinate out-of-hours coverage and act as escalation point for issues.
- Foster career development and succession planning within the team.
Skills
Education
Job description
Schneider Electric in the United Kingdom is seeking a Field Service Manager to lead a team of experienced Field Service Engineers, ensuring safe, high-quality service and strong customer relationships. You will coach, deploy resources, monitor KPIs, and drive continuous improvement while managing costs and health & safety.
This is a full-time,-site-based leadership role with competitive pay. The role offers a comprehensive rewards package and opportunities for career development within a global
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