Field Service Manager / Regional Service Manager

Rise Technical Recruitment Ltd; Gainsborough CP; Hybrid; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Car allowance

Bonus

Excellent company benefits

Job summary

Rise Technical Recruitment Ltd is seeking a Field Service Manager to lead a sizeable national engineering team and oversee the deployment of equipment across the UK. You will be responsible for performance, service delivery and achieving rollout milestones within a rapidly growing environment.

The role requires proven experience in managing field-based engineering teams and delivering large-scale deployments, with a background in electro-mechanical equipment being advantageous.

Qualifications

• Experience leading large engineering teams.
• Experience supporting large-scale national rollouts/deployments.
• Background in electro-mechanical equipment (ATM, vending, gaming machines or similar) would be an advantage.

Responsibilities

• Lead, manage and develop a team of 10-20 Field Service Engineers.
• Oversee service delivery and engineering performance across a large national rollout.
• Manage KPIs, SLAs, engineer utilisation and customer service standards.
• Support recruitment, training and continued growth of the field service team.

Job description

Field Service Manager

£55,000 - £65,000 + Car Allowance + Bonus + Excellent Company Benefits

North West - commutable from Manchester, Liverpool, Chester, Stockport, Runcorn, Northwich, Wigan, Warrington and surrounding areas

Are you a Field Service Manager with experience leading large engineering teams, looking to play a key role in a major national equipment rollout?

This is an excellent opportunity to join a rapidly growing organisation where you will take responsibility for a team of 10-20 Field Service Engineers, overseeing performance, service delivery and the successful deployment of equipment across the UK.

The company are going through an exciting period of growth and are looking for an experienced service leader from an electro-mechanical field service background.

The Role:

• Lead, manage and develop a team of 10-20 Field Service Engineers
• Oversee service delivery and engineering performance across a large national rollout
• Manage KPIs, SLAs, engineer utilisation and customer service standards
• Support recruitment, training and continued growth of the field service team

The Person:

• Field Service Manager / Regional Service Manager
• Proven experience managing a sizeable field-based engineering team
• Experience supporting large-scale national rollouts / deployments
• Background in ATM, vending, gaming machines or similar electro-mechanical equipment would be an advantage.

Reference Number: BBBH279789

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.