Lead engineer

Randstad CPE; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A specialist facilities management company in Central London seeks a Lead Engineer to oversee technical operations and compliance for luxury residential developments. The ideal candidate should possess an NVQ Level 3 in an electrical or mechanical discipline and have proven experience in high-end residential environments. Responsibilities include managing a small team and ensuring high standards of maintenance and resident interaction. Applicants must be eligible to live and work in the UK.

Qualifications

• Proven experience in commercial, hotel, or high-end residential environments.
• Ability to lead a small team and manage schedules.
• Exceptional interpersonal skills suitable for resident-facing roles.

Responsibilities

• Oversee the daily operations and compliance of engineering tasks.
• Act as the key technical resource for M&E systems.
• Coordinate and manage site health and safety practices.

Skills

Customer Focus

Leadership

Technical Problem Solving

Communication

Education

NVQ Level 3 or equivalent in Electrical or Mechanical discipline

Job description

Lead Engineer - Residential Facilities Management

Location: Central London

Salary: £50,000

Contract: Monday - Friday: 8am - 5pm + on call + overtime

The Opportunity

We are a specialist facilities management company focused on delivering premium services to luxury residential developments. We are seeking a highly skilled and customer-focused Lead Engineer to serve as the senior technical resource on site.

This role is ideal for a multi-skilled engineer ready to step up into a leadership position, overseeing day-to-day operations, ensuring compliance, and maintaining the M&E integrity of the building while upholding a high standard of resident interaction.

Key Responsibilities

Technical Leadership & Execution

• Senior Technical Resource: Act as the primary technical expert on site, responsible for complex fault finding, diagnosis, and repair across all critical M&E systems, including BMS, HVAC, public health, and domestic systems.

• Hands-On Delivery: Perform all scheduled Planned Preventative Maintenance (PPM) and reactive maintenance tasks efficiently and to a high standard, demonstrating excellent workmanship.

• Work Quality: Review and verify the quality of all maintenance work performed by junior engineers and technicians, ensuring full adherence to site standards and specifications.

• Compliance Checks: Ensure all critical M&E plant is maintained in line with UK statutory regulations (e.g., L8 for water systems, F-Gas, electrical safety).

Supervision & Operational Coordination

• Workload Management: Coordinate the daily workload and priorities for the on‑site engineering team (typically 1-3 engineers), ensuring efficient response to service requests via the CAFM system.

• Contractor Management: Oversee the induction and safe working practices of all visiting specialist subcontractors, ensuring adherence to site rules and project scopes.

• H&S and SSoW: Act as the point person for all site Health & Safety procedures, issuing and managing the Permit to Work system and reviewing RAMS (Risk Assessments and Method Statements).

Resident & Stakeholder Engagement

• Resident Interface: Maintain a professional and discreet presence, acting as the key technical liaison for the Property Management team and high-net-worth residents.

• Service Communication: Ensure all maintenance activities, particularly those that may be disruptive (e.g., noise, system shutdowns), are planned and communicated proactively to residents.

• Reporting: Maintain accurate site logbooks, shift logs, and operational records, reporting critical defects and expenditure requirements to the Contract Manager.

What You’ll Bring

• Technical Qualification (Essential): Must hold a minimum NVQ Level 3 or equivalent in an Electrical or Mechanical discipline.

• Experience: Proven experience working in a commercial, hotel, or high-end residential environment, with exposure to luxury client expectations.

• Leadership Potential: Demonstrated ability to lead by example, mentor team members, and manage the day-to-day work schedule of a small team.

• Customer Focus: Exceptional communication and interpersonal skills, essential for a resident-facing role.

If you are a highly skilled engineer looking for a leadership role that combines technical challenge with premium service delivery, we encourage your application.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.