Lead Claims Team Manager – Hybrid, Impact & Growth

Davies; Hitchin; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A prominent claims management firm in the UK is seeking a Claims Team Manager to lead a dedicated claims handling team. The role involves supervising operational efficiency, coaching team members, and impacting client satisfaction positively. Candidates should demonstrate strong leadership in claims management and a proactive approach to continuous improvement. The position offers a competitive salary and benefits in a supportive company culture that values innovation and professional development.

Benefits

Pension scheme

Career development opportunities

Flexible working arrangements

Employee wellbeing programs

Qualifications

• Strong background in claims management.
• Proven ability to lead and motivate teams.
• Experience in customer service and insurance.

Responsibilities

• Manage and motivate the claims handling team.
• Develop team to achieve client SLAs via support and coaching.
• Ensure high levels of staff engagement.

Skills

Leadership

Claims management

Coaching

Continuous improvement

Job description

A prominent claims management firm in the UK is seeking a Claims Team Manager to lead a dedicated claims handling team. The role involves supervising operational efficiency, coaching team members, and impacting client satisfaction positively. Candidates should demonstrate strong leadership in claims management and a proactive approach to continuous improvement. The position offers a competitive salary and benefits in a supportive company culture that values innovation and professional development.