Lead AV Engineer

Clarify Consultancy Ltd; Slough; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading communications company is seeking a self-motivated Lead AV Engineer to ensure exceptional service delivery to clients. Key responsibilities include resolving client issues, conducting site surveys, and delivering user training after installations. Candidates should have a minimum of 2 years of experience in technical roles related to audio and video systems. The role requires a current driving license due to fieldwork, and offers flexible hours, competitive salary, bonuses, and necessary equipment. Join a dynamic team focused on innovation and career progression.

Benefits

Flexible working hours

25 days holiday

Company van

Laptop and phone

Training support

Qualifications

• At least 2 years experience in professional audio, video, or video conferencing.
• Ability to install and configure equipment using software tools.
• Capacity to terminate cables to industry standards.

Responsibilities

• Attend client sites and resolve issues promptly.
• Communicate effectively with clients.
• Provide end user training after installations.
• Complete job reports accurately.
• Identify sales opportunities with existing clients.

Skills

Problem solving skills

Excellent communication

Interpersonal skills

Analytical skills

Job description

Our client, a leading communications company, is looking to recruit a self-motivated, professional, and efficient Lead AV Engineer to supporting their client base and ensure that a first-class service is delivered.

Reporting to the Technical Director duties will include :

• Attending client sites and resolving issues in a timely and neat manner.
• Communicating with clients.
• Self-motivated with a commitment to the issue at hand.
• Using problem solving skills to find faults and consistently provide high standard solutions.
• Delivering end users training after installation of new devices
• Accurately completing job reports, explaining steps taken, and getting sign-off by the client
• Accurately completing other service records
• Building relationships with clients
• Identifying sales opportunities with existing clients and feeding back to our Sales team
• Conducting and recording site surveys to a high standard
• Maintaining standards of technical excellence within the team
• Participating in various training and development

As a successful candidate ideally, you will have at least 2 years previous experience within a professional audio, video, video conferencing or similar technical role with the ability to install, configure equipment using software tools and able to terminate cables to industry standard. Be self-motivated, reliable, possess excellent communication, analytical and interpersonal skills together with the capacity to plan and manage your own workload efficiently.

As this is a field-based role a current driving licence is essential.

In return the company offers an excellent salary and overtime pay, flexible working hours, 25 days holiday, bonus together with the training and support to aid career progression within an innovative and dynamic company. The company also provide a company van, laptop, phone and necessary tools / equipment